Administrative Assistant

Mr. Rooter Plumbing is seeking a detail-oriented and organized individual to join our team as a Plumbing Administrative Assistant. The ideal candidate will provide administrative support to our plumbing team, assist with scheduling, invoicing, and customer service tasks, and contribute to the overall efficiency of our office operations.

Responsibilities:

- Assist with scheduling appointments for plumbing services and dispatching technicians to customer locations.

- Answer phone calls and emails, providing excellent customer service and addressing inquiries or concerns in a professional manner.

- Prepare and send invoices, process payments, and follow up on outstanding invoices to ensure timely payment. (Accounts Receivable)

- Maintain accurate records of customer information, service requests, and billing details in our database.

- Coordinate with technicians, customers, and vendors to ensure smooth communication and timely completion of plumbing services.

- Assist with general office tasks, such as filing, data entry, and document management, to support the administrative needs of the plumbing team.

- Collaborate with team members to streamline workflow and improve office efficiency.

Qualifications:

- High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or related field preferred.

- Previous experience in an administrative assistant role, preferably in a plumbing or construction industry.

- Strong communication skills and ability to interact professionally with customers, technicians, and team members.

- Proficiency in Apple products and familiar with a Mac desktop or laptop.

- Experience with scheduling software or customer management systems.

- Detail-oriented, organized, and able to prioritize tasks effectively in a fast-paced environment.

- Ability to work independently and as part of a team, demonstrating flexibility and adaptability to changing priorities.

- Experience in Quickbooks Online, at least 1 year experience.

- Can type at least 40 WP

Pay will be $20.00 - $22.00 an hour.

This could be part time or full time.

Before you click apply, please make sure you take our typing test at : https://app.typingtestpro.com/test?id=kx5k36sh

If you meet the qualifications and are interested in the Plumbing Administrative Assistant position at Mr. Rooter Plumbing, please submit your resume and cover letter highlighting your relevant experience. We are looking for a dedicated individual to support our plumbing team and contribute to the success of our office operations.