Office Professional
CUSTOMER EXPERIENCE COORDINATOR
152315 Starling Lane, Wausau, Wisconsin, 54401, US
We’re growing—and we’re looking for someone who wants more than “just answering phones.”
This role is the starting point to become a Dispatcher and operations leader inside our company.
If you’re organized, people-focused, and want a career path, keep reading.
What You’ll Do
- Answer incoming calls and schedule service appointments
- Create a great first impression for every customer
- Support technicians in the field with scheduling and communication
- Learn how to manage daily routes and job flow
What You’ll Learn (This is the hook)
- Dispatching and technician routing
- How to manage a daily service schedule
- How to improve efficiency and revenue
- How a growing service business operates
What We’re Looking For
- Strong communication skills (you’re confident on the phone)
- Organized and detail-oriented
- Comfortable using technology (we will train you)
- Positive attitude and coachable
What Success Looks Like
- Booking calls efficiently
- Keeping the schedule organized and flowing
- Supporting technicians so they can perform at a high level
- Delivering a great customer experience
Pay & Growth
- $20–$24/hour (based on experience)
- Performance bonuses available
- Promotion to Dispatcher within 6–12 months for top performers
If you want a role where you can grow into leadership and be part of building something—apply today.
