Customer Service Representative (On-Site)

We are seeking a personable, dependable, and professional individual to join our Customer Service Representative team. The right candidate for this position is familiar with common call center duties and has demonstrated an ability to work independently, as well as part of a team.

Work with Mr. Rooter/Rooter Town Plumbing and you'll have access to the latest technology and top-of-the-line equipment, all so you can tackle the toughest jobs faster. Behind the colorful uniforms and branded vans are pros who get the job done right the first time.

As a part of Neighborly, we connect customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, our teams are changing the home services industry, and together, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As an On-site Customer Service Representative on the Rooter Town/Mr. Rooter team, a typical day for you will include:

• Answer phones in a professional manner
• Take and relay message to the appropriate party.
• Answer questions and direct callers to the appropriate person
• Schedule plumbing/service appointments
• Greet visitors providing them with world class service.
• File paperwork as needed.

Bring your skills and achieve success (Required qualifications)

• 1+ years of customer service/call center experience
• Ability to pass a background + drug test.
• High School Diploma or equivalent
• Authorization to work in the United States

Compensation: $18 - $22 per hour, depending on experience

Location: 2353 Uravan St Suite 110 Aurora, CO 80011

Shift/On-site office requirements: 1:30pm - 10pm, Weekend/evening shift. Full time, 40 hours. Two days off during the week.

Bring your work ethic and gain stability.

• Competitive pay based on experience and performance.
• Bonus Program
• Paid time off, paid holidays
• Paid training
• Full benefits package
• Health Insurance
• Dental
• Vision
• Life Insurance
• 401k

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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