Service Professional

Journeyman Plumber - Field Technician

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12330 Knigge Cemetery Road, CYPRESS, Texas, 77429, US

We’re launching a brand‑new Mr. Rooter Plumbing location in Cypress, and we’re looking for a service‑oriented Journeyman Plumber who takes pride in their craft, communicates with customers like a pro, and wants to be part of a team that’s building something meaningful.

You’ll be stepping into a foundational role where your experience and professionalism will help set the standard for our new territory.

The Mr. Rooter systems, leadership, and brand are already firmly in place — but your craftsmanship and customer service will play a major part in shaping how our operation performs and grows.

This is not an entry‑level role.

This is a key hire position.


What You’ll Do

  • Run residential service plumbing calls independently and professionally
  • Diagnose issues thoroughly and present clear repair options
  • Perform high‑quality repairs and installations
  • Follow the Mr. Rooter C.U.S.T.O.M.E.R. experience process to deliver consistent, five‑star service
  • Conduct whole‑home plumbing inspections and provide proactive recommendations
  • Maintain clean work habits, accurate documentation, and strong communication
  • Treat every home with respect and protect the customer’s property
  • Help establish the service standards and field culture as the team grow


Who Thrives in This Role

This position is ideal for someone who:

  • Enjoys interacting with customers and solving problems
  • Takes pride in service work and doing the job right the first time
  • Appreciates autonomy — managing your day, your calls, and your results
  • Is patient, persistent, and detail‑oriented
  • Is comfortable with tools, technology, iPads, and service software
  • Isn’t afraid of the physical side of plumbing and takes pride in cleaning up afterward
  • Wants a long‑term career path with room to grow


Training & Support

You are already a skilled, experienced plumber.

We are not teaching you how to be one.

What Mr. Rooter provides is:

  • Systems training to help you deliver a consistent, high‑quality customer experience
  • Coaching to help you increase your success, efficiency, and earning potential
  • Access to advanced training modules to level up, not start from scratch

This is professional development, not basic training.


How We Measure Success

We keep score — and we celebrate wins. Success is measured by:

  • Offering and delivering the right solutions
  • Quality workmanship done right the first time
  • Efficient use of time and materials
  • High customer satisfaction and five‑star reviews


Required Qualifications

These are non‑negotiable:

  • Active Texas Journeyman Plumber License
  • Minimum 3 years of residential service plumbing experience
  • Strong diagnostic and customer‑service skills
  • Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle
  • Ability to pass background and drug screening
  • Professional appearance and communication


What You Get

  • Competitive base pay
  • Commission that rewards performance and professionalism
  • Paid training and professional development
  • Branded company vehicle
  • iPad and service software
  • Paid time off
  • Benefits package to include Medical, Dental and Vision insurances
  • A real path to leadership as the team expands


Compensation

Starting pay range: $30.00– $36.00 per hour, depending on experience.

After onboarding, you will earn generous commissions based on performance and job profitability.


If You’re the Right Fit

You’re not just looking for a job — you’re looking for a place to grow, contribute, and take pride in your work.

If that sounds like you and you’re ready to bring your experience to a team that’s serious about growth and service excellence, APPLY TODAY!



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