Job Description

If you are looking for a change in your plumbing career where you can coach, teach, and mentor Service Professionals to increase their sales, helping them become high-performing team members, we are looking for you!

 

We are looking for plumbing professionals who want to take the next step in their career progression. To join our team at Mr. Rooter Plumbing, you need experience in leadership within the plumbing service industry, along with the desire and motivation to lead a high-functioning team for a company that has a culture of excellence.

 

How to Know if You Are a Good Fit for this Sr. Service Advisor Position

This Sr. Service Advisor job isn’t for everyone. It can be hard work with long days. So, if you like what you see so far, please keep reading:


· You like interacting with people. The core of the position requires working with Service Professionals daily, helping them solve problems and grow, coaching them on their sales presentations, service-option building, and customer interaction.

· You like leading a team. You’ll work alongside Dispatchers and Customer Service Representatives to ensure jobs are scheduled with the right Service Professional, with the right equipment at the right time.

· You like the challenge of developing your team. You will be part of a first-class culture that develops team members, helping them achieve their professional and financial goals.  Their success will translate to your success.

· You are patient and persistent. You are solution-driven. You’re willing to take the time to explain things and help people grow.  You will work with Service Professionals to create the best options for customers, once again coaching on effective approaches to offer long-term solutions.

· You like working with technology. You’ll need to be comfortable using a variety of digital technology such as iPads and software applications.

· You aren’t afraid of hard work. You’ll lead a team whose sole purpose is to take care of customers. The work will be challenging but rewarding.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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